392 Galle Rd, Balapitiya, Sri Lanka +46739389052

Booking Policy

Reservations are subject to room availability. A valid payment method is required to confirm all bookings. Guests must be at least 18 years old to make a reservation. A confirmation email will be sent after successful booking.

Cancellation & Refund Policy

Cancellation policies may vary depending on the selected rate or promotion. Standard bookings may be canceled free of charge up to 12 hours before check-in. Late cancellations or no-shows may result in a charge equivalent to one night’s stay. Refunds, when applicable, are processed within 5–10 business days.

Check-in / Check-out Policy

Check-in begins at 2:00 PM. Check-out is at 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

Payment Policy

We accept major credit cards, debit cards, and approved online payment methods. Full or partial prepayment may be required depending on the booking type.

Privacy Policy

We respect your privacy. Personal information collected through our website is used only for reservations, customer support, and service improvements. We do not sell guest information to third parties.

Smoking Policy

All indoor areas and guest rooms are non-smoking unless specifically stated otherwise. Additional cleaning fees may apply for violations.

Pet Policy

Pets are only allowed in designated pet-friendly rooms. Additional charges and restrictions may apply.

Child Policy

Children aged 12 years and above are considered adults for pricing, occupancy, and booking purposes.

Damage / Security Deposit Policy

Guests are responsible for any damage caused during their stay. A refundable security deposit may be required at check-in.

House Rules

Quiet hours are from 10:00 PM to 7:00 AM. Parties and disruptive behavior are not permitted. Only registered guests may stay overnight.

Website Terms

All content, prices, and availability displayed on this website may change without notice. We strive for accuracy but cannot guarantee that all information is error-free.